Customer Care Officer

Job Description:

We are seeking a dedicated and motivated Customer Care Officer to join our team at Aspire Zone Foundation in Doha, Qatar. As a part-time Associate Level employee, you will be responsible for providing exceptional customer service to our clients and visitors.

Responsibilities: - Respond to customer inquiries and resolve issues in a timely and professional manner - Manage customer complaints and escalate them as needed to ensure customer satisfaction - Maintain a positive and friendly attitude towards customers at all times - Keep accurate records of customer interactions and transactions - Collaborate with other team members to improve overall customer experience - Stay up-to-date on company products and services to provide accurate information to customers

Requirements: - Minimum of 2 years of experience in a customer service role - Resilient personality with the ability to handle challenging situations with grace - Independent worker who can take initiative and solve problems efficiently - Strong soft skills including innovation and emotional intelligence - Excellent communication skills both written and verbal - Proficiency in Microsoft Office suite and customer service software - Ability to work in a fast-paced environment and adapt to changes quickly

Benefits: - Company equipment provided for work-related tasks - Visa sponsorship for eligible candidates - Travel and spending expenses covered for work-related activities

Working Environment: Aspire Zone Foundation fosters a work environment that encourages curiosity and questioning to fuel innovation and growth. We believe in supporting our employees' personal and professional development to achieve success.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: Aspire Zone Foundation is an equal opportunity employer and is committed to creating an inclusive and diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.