Customer Care Officer

Job Description:

Qatar Aluminum Limited is seeking a part-time Customer Care Officer to join our team in Doha. This entry-level position is perfect for individuals who are driven, resilient, and possess strong negotiation and decision-making skills. As a Customer Care Officer, you will be responsible for providing excellent customer service to our clients and assisting with resolving any issues or concerns they may have.

Responsibilities: - Handling incoming customer inquiries via phone, email, and in-person interactions - Resolving customer complaints in a professional and timely manner - Providing product information and assistance with placing orders - Processing returns and exchanges - Collaborating with other departments to ensure a seamless customer experience - Keeping accurate records of customer interactions and transactions - Participating in training and development programs to enhance customer service skills

Requirements: - High school diploma or equivalent - Excellent communication skills - Strong problem-solving abilities - Ability to work well under pressure - Ability to work independently and as part of a team - Proficiency in Microsoft Office applications - No prior experience required, training will be provided

Benefits: - Free accommodation - Travel opportunities - Paid overtime

Working Environment: At Qatar Aluminum Limited, we promote equality and fairness for all employees. We provide a supportive and inclusive work environment where everyone has the opportunity to succeed and grow in their careers.

Equal Opportunity Statement: Qatar Aluminum Limited is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workforce and welcome all qualified candidates to apply.

Deadline to apply: June 3, 2024

Join our team and be a part of a dynamic and growing company dedicated to delivering exceptional customer care! Apply now.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.