Customer Care Representative - Work from home

Job description:

MEEZA is seeking a motivated and reliable Customer Care Representative to join our team. This is a part-time position that allows you to work from the comfort of your own home. As an entry-level position, no prior experience is required, making it a great opportunity for those looking to begin their career in customer service.

Responsibilities: - Provide exceptional customer service through phone, email, and chat support - Assist customers with inquiries, issues, and requests in a timely and professional manner - Maintain a positive and empathetic attitude towards customers at all times - Process orders, returns, and exchanges accurately and efficiently - Collaborate with other team members to ensure customer satisfaction and resolution - Stay up-to-date on product knowledge and company policies - Contribute to a positive and supportive team environment - Adhere to company guidelines and standards for quality customer care

Requirements: - Must be reliable and independent, able to work effectively from a remote location - Strong communication and negotiation skills - Ability to handle multiple tasks and prioritize effectively - Basic computer skills and proficiency with Microsoft Office Suite - High school diploma or equivalent - Fluent in English (additional languages are a plus) - Ability to work part-time hours and flexible shifts

Benefits: - Joining Bonus - Training & professional development opportunities - Paid sick leave - Opportunities for advancement within the company

Working environment: At MEEZA, we value excellence and aspire to achieve the highest standard in everything we do. Our team is dedicated to providing exceptional customer care and we strive to create a supportive and inclusive work environment.

Deadline to apply: 2024-05-11

Equal Opportunity Statement: MEEZA is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by applicable laws. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.