Customer Care Representative - Work from home

Job Description:

Qatar Steel Company is seeking a dynamic and self-motivated Customer Care Representative to join our team and work from home. As a Customer Care Representative, you will be responsible for providing exceptional customer service to our clients and partners. This part-time role offers the flexibility of remote work, with the opportunity to build strong relationships within our team and with external stakeholders.

Responsibilities: 1. Respond promptly to customer inquiries via phone, email, and chat. 2. Resolve customer complaints in a professional and timely manner. 3. Process orders, returns, and exchanges efficiently. 4. Keep accurate records of customer interactions and transactions. 5. Collaborate with team members to improve overall customer experience. 6. Identify and escalate priority issues to management. 7. Stay up-to-date on product knowledge and company policies.

Requirements: - 3 years of customer service experience. - Energetic and driven personality. - Strong adaptability and creativity in problem-solving. - Excellent communication skills, both written and verbal. - Ability to work independently and as part of a team. - Proficiency with Microsoft Office Suite. - High school diploma or equivalent.

Benefits: - Visa sponsorship for eligible candidates. - Remote work flexibility. - Free accommodation for employees residing in Doha. - Opportunity for career growth within the company.

Equal Opportunity Statement: Qatar Steel Company is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status.

Deadline to apply: July 14, 2024

Join our team and make a difference in customer care! Apply now to become a Customer Care Representative with Qatar Steel Company.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.