Customer Service Associate

Job Description:

Qatar Airways Cargo is seeking a part-time Customer Service Associate to join our team in Doha. As an Associate Level position, the ideal candidate will have at least 4 years of experience in customer service and possess the necessary personality traits of being adaptable and resourceful. The successful candidate will also demonstrate strong soft skills in communication and cooperation.

Responsibilities: - Provide excellent customer service to all clients, including handling inquiries, resolving complaints, and processing orders. - Coordinate with various teams within the organization to ensure timely and accurate delivery of services. - Maintain accurate records of customer interactions and transactions. - Assist in the development and implementation of customer service policies and procedures. - Stay informed about company products and services to effectively address customer needs. - Collaborate with other team members to achieve department goals and objectives.

Requirements: - At least 4 years of experience in customer service. - Ability to adapt to changing situations and prioritize tasks effectively. - Strong communication skills, both verbal and written. - Excellent cooperation skills to work effectively with team members. - High school diploma or equivalent.

Benefits: - Paid overtime for additional hours worked. - Paid sick leave for time off due to illness. - Free food provided during working hours.

Working Environment: At Qatar Airways Cargo, we prioritize quality in all aspects of our work, products, and services. Our team members are dedicated to providing the best possible customer experience and are committed to upholding the highest standards of professionalism.

Equal Opportunity Statement: Qatar Airways Cargo is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: June 3, 2024

If you meet the requirements and are looking to join a dynamic team in a fast-paced environment, we encourage you to apply for the Customer Service Associate position at Qatar Airways Cargo.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.