Customer Service Associate - Work from home

Job Description: Meddy is seeking a motivated and driven Customer Service Associate to join our team on a part-time basis. As a Customer Service Associate, you will have the opportunity to work from home, providing excellent customer service to our clients in the healthcare industry.

Responsibilities: 1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner. 2. Resolving customer complaints and issues promptly and effectively. 3. Providing information about products and services, including assisting customers with placing orders. 4. Maintaining accurate customer records and updating account information as needed. 5. Collaborating with other team members to ensure a seamless customer experience. 6. Demonstrating adaptability and cooperation when handling challenging situations. 7. Injecting a sense of joy and vibrancy into the work environment to enhance customer satisfaction.

Requirements: 1. Minimum of 4 years of experience in customer service or a related field. 2. Strong communication and interpersonal skills. 3. Highly motivated and driven individual. 4. Ability to work independently and as part of a team. 5. Excellent problem-solving skills and attention to detail. 6. Adaptability to changing situations and willingness to learn. 7. Equal opportunity statement: Meddy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Benefits: 1. Free food provided during work hours. 2. Joining bonus for new hires. 3. Disability insurance to ensure financial security for our employees.

If you are a customer service professional who is passionate about delivering exceptional service and working in a dynamic environment, we encourage you to apply. Deadline to apply: June 12, 2024. Join us at Meddy and be a part of a team that values your skills and contributions.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.