Remote Customer Service Representative

Job Description: We are seeking a dedicated and independent Remote Customer Service Representative to join our team at Qatar Mobility Innovations Center. As an Associate Level representative, you will be responsible for providing top-notch customer service to our clients remotely. This part-time position requires a minimum of 4 years of experience in customer service.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely manner - Assist customers with product and service-related issues - Provide information on company products and services - Maintain accurate records of customer interactions - Collaborate with other team members to resolve customer issues - Meet or exceed customer satisfaction goals - Handle escalated customer complaints with professionalism and empathy

Requirements: - 4 years of experience in customer service - Strong attention to detail and project management skills - Excellent communication and interpersonal skills - Ability to work independently and collaboratively with a team - Proficiency in Microsoft Office Suite and other customer service software - Ability to multitask and prioritize tasks effectively - Experience in a remote customer service role is a plus

Personality Traits: - Dedicated - Independent

Soft Skills: - Attention to detail - Project management

Benefits: - Free accommodation - Training & professional development opportunities - Travel & spending expenses covered

Working Environment: At Qatar Mobility Innovations Center, we thrive in an environment that embraces and navigates change seamlessly. We encourage our team members to be adaptable and innovative in their approach to customer service.

Deadline to Apply: April 26, 2024

Equal Opportunity Statement: Qatar Mobility Innovations Center is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.