Customer Service Representative - Work from home

Job Description:

Mall of Qatar is seeking a passionate and energetic Customer Service Representative to join our team and work remotely from home in Doha, Qatar. This is a part-time entry-level position with no prior experience required.

Responsibilities: - Handle customer inquiries and provide excellent customer service via phone, email, and online chat - Resolve customer issues and complaints in a professional and efficient manner - Assist customers with product information, pricing, and availability - Process orders, returns, and exchanges - Keep accurate records of customer interactions and transactions - Conduct research to provide customers with accurate information - Collaborate with other team members to improve overall customer satisfaction - Work closely with the sales team to meet customer needs and exceed expectations

Requirements: - Strong communication skills and a friendly demeanor - Ability to multitask and prioritize work in a fast-paced environment - Proficient in using computer systems and software applications - Strong problem-solving skills and attention to detail - Ability to work independently and as part of a team - Passion for customer service and helping others - Energetic and positive attitude - Innovative and willing to learn and adapt - Research skills to provide accurate information to customers

Benefits: - Free food provided during working hours - Profit sharing opportunities based on performance - Life insurance coverage for all employees

Working Environment: At Mall of Qatar, we strive to cultivate a sense of ownership and responsibility at every level. We value teamwork, collaboration, and a positive work environment where all employees feel valued and supported.

Equal Opportunity Statement: Mall of Qatar is an equal opportunity employer and welcomes applicants from all backgrounds and experiences. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified candidates are encouraged to apply.

Deadline to apply: July 14, 2024

If you meet the requirements and believe you would be a great fit for this position, we encourage you to apply and join our team of dedicated professionals committed to providing exceptional customer service at Mall of Qatar.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.