Customer Service Specialist

Job Description:

Ezdan Holding Group is seeking a part-time Customer Service Specialist to join our team in Doha, Qatar. As an entry-level position, no prior experience is required, making this an excellent opportunity for individuals looking to start a career in customer service. The ideal candidate will be energetic, resilient, and possess strong analytical and decision-making skills.

Responsibilities: - Respond to customer inquiries and complaints in a professional and timely manner - Provide accurate information about products and services - Process orders, returns, and exchanges - Handle customer issues and complaints with empathy and efficiency - Collaborate with other team members to ensure customer satisfaction - Maintain a positive and professional attitude at all times - Meet and exceed customer service goals and targets

Requirements: - High school diploma or equivalent - Excellent communication skills, both verbal and written - Strong problem-solving abilities - Ability to work well in a team environment - Proficiency in Microsoft Office and other computer applications - Willingness to learn and adapt to new technologies - Ability to work under pressure and in a fast-paced environment - Energetic and resilient personality traits - Strong analytical and decision-making skills

Benefits: - Paid sick leave - Training & professional development opportunities - Vision insurance

Working Environment: Ezdan Holding Group is committed to promoting equality and fairness for all employees. We strive to create a diverse and inclusive work environment where all individuals are respected and valued.

Deadline to Apply: May 1, 2024

Equal Opportunity Statement: Ezdan Holding Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.