Customer Service Specialist

Job Description:

Woqod is seeking a part-time Customer Service Specialist to join our team in Doha, Qatar. As an entry-level position, no prior experience is required, making this the perfect opportunity for someone looking to start their career in customer service.

Responsibilities: 1. Interact with customers in a friendly and professional manner, addressing any inquiries or concerns they may have. 2. Process customer orders and handle returns or exchanges efficiently. 3. Resolve customer complaints and issues in a timely and effective manner. 4. Maintain a high level of product knowledge to assist customers with their purchases. 5. Collaborate with other team members to ensure a seamless customer experience. 6. Keep accurate records of customer interactions and transactions. 7. Act as a brand ambassador for Woqod, promoting our products and services to customers.

Requirements: 1. Resilient and energetic personality, able to handle challenging situations with a positive attitude. 2. Strong leadership skills to motivate and inspire team members. 3. Excellent problem-solving abilities to resolve customer issues effectively. 4. Exceptional communication skills, both verbal and written. 5. Ability to work in a fast-paced environment and multitask effectively. 6. Basic computer skills and familiarity with customer service software is a plus.

Benefits: 1. Visa sponsorship for eligible candidates. 2. Employee discounts on Woqod products. 3. Vision insurance for eye care needs.

Working Environment: At Woqod, we encourage a culture of ongoing learning and development for personal and professional growth. Our team members have access to training and development opportunities to enhance their skills and advance their careers.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: Woqod is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.