Remote Customer Service Specialist

Job Description:

We are looking for a Remote Customer Service Specialist to join our team at Qatar Electricity & Water Company. As a Customer Service Specialist, you will be responsible for providing top-notch customer service to our clients through various communication channels. This is a part-time position at the Associate Level, requiring at least 3 years of experience in customer service roles.

Responsibilities: - Responding to customer inquiries and resolving issues in a timely and professional manner - Handling customer complaints and providing appropriate solutions - Assisting customers with account management and billing inquiries - Providing product and service information to customers - Collaborating with other departments to ensure customer satisfaction - Maintaining accurate records of customer interactions and transactions

Requirements: - Hardworking and driven individual with a passion for customer service - Excellent presentation and leadership skills - At least 3 years of experience in a customer service role - Ability to work remotely and independently - Strong communication skills - Proficiency in Microsoft Office and customer service software - Must have a quiet workspace and reliable internet connection - High school diploma or equivalent

Benefits: - Paid Time Off (PTO) - Company equipment provided - Paid overtime opportunities

Working Environment: At Qatar Electricity & Water Company, we embrace a culture that challenges norms and encourages bold thinking. We value innovation and strive to provide a supportive and inclusive work environment for all employees.

Deadline to Apply: Interested applicants must submit their applications by July 15, 2024.

Equal Opportunity Statement: Qatar Electricity & Water Company is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.