QR5,096 - 7,280 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
Woqod is seeking a dedicated and reliable Customer Success Assistant to join our team in Doha, Qatar. As a part-time Associate level role, the Customer Success Assistant will be responsible for providing exceptional customer service and support to ensure the satisfaction and success of our customers.
Responsibilities: - Assist customers with product inquiries, troubleshooting, and issue resolution through various communication channels including phone, email, and chat - Build and maintain strong relationships with customers to drive retention and loyalty - Analyze customer data and feedback to identify trends and opportunities for improvement in our products and services - Collaborate with cross-functional teams to address customer needs and provide solutions - Manage and escalate customer issues as needed to ensure timely resolution - Educate customers on product features and best practices to maximize their experience - Contribute to the development and optimization of customer success processes and procedures - Provide feedback to internal teams on customer satisfaction and areas for improvement
Requirements: - 2 years of experience in a customer service or customer success role - Excellent communication and interpersonal skills - Strong analytical skills and ability to problem-solve effectively - People management skills and ability to work well in a team environment - Reliable and dedicated work ethic - Bachelor's degree or equivalent experience preferred
Benefits: - Free accommodation - Employee discounts - Joining bonus
Working Environment: Join a dynamic team and achieve success in a high-energy workplace focused on delivering impactful results. At Woqod, we value teamwork, innovation, and customer satisfaction.
Deadline to Apply: June 1, 2024
Equal Opportunity Statement: Woqod is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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