Customer Success Officer

Job Description:

As a Customer Success Officer at RasGas Company Limited in Doha, Qatar, you will be responsible for ensuring the satisfaction and retention of our valued customers. This part-time entry-level position requires no prior experience and is perfect for individuals who are energetic, driven, and possess excellent problem-solving and research skills.

Responsibilities: - Serve as the main point of contact for customers, addressing their inquiries and providing solutions to their concerns - Build strong relationships with customers to understand their needs and preferences - Proactively reach out to customers to gather feedback and ensure their satisfaction with our products and services - Collaborate with the sales and marketing teams to develop strategies for customer retention and business growth - Analyze customer data and feedback to identify trends and opportunities for improvement - Provide timely and accurate responses to customer requests through various communication channels - Keep detailed records of customer interactions and transactions - Work closely with other departments to resolve customer issues and escalate complex problems as needed

Requirements: - Energetic and driven personality with a passion for customer service - Excellent problem-solving and research skills - Strong communication and interpersonal abilities - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software is a plus - Ability to adapt to a fast-paced and dynamic work environment

Benefits: - Company transportation - Free accommodation - Paid Time Off (PTO)

Working Environment: At RasGas Company Limited, we promote equality and fairness for all employees. We foster a supportive and inclusive work environment where every team member has the opportunity to thrive and succeed.

Equal Opportunity Statement: RasGas Company Limited is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability status. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.