Customer Support Assistant

Job Description:

Ezdan Holding Group is seeking a Customer Support Assistant to join our team in Doha, Qatar. As a part-time entry-level position, the Customer Support Assistant will play a crucial role in providing exceptional customer service to clients and supporting the day-to-day operations of our company.

Responsibilities: - Respond to customer inquiries via phone, email, and in-person in a professional and timely manner - Assist customers with product information, orders, and issue resolution - Maintain accurate and up-to-date customer records in the database - Collaborate with internal teams to ensure seamless communication and resolution of customer issues - Assist in managing the company's social media platforms and responding to customer comments and messages - Support the customer support team with administrative tasks as needed - Help to identify areas for improvement in customer service processes and policies

Requirements: - Motivated and dedicated individual with a passion for providing excellent customer service - Strong time management skills and ability to prioritize tasks effectively - Excellent communication skills, both verbal and written - No prior experience required, but a willingness to learn and grow in the role - Ability to work in a fast-paced environment and adapt to change quickly

Benefits: - Travel & spending expenses covered - Travel opportunities for training and conferences - Paid overtime for any additional hours worked beyond the part-time schedule

Working Environment: We thrive in an environment that embraces and navigates change seamlessly. As a Customer Support Assistant, you will have the opportunity to learn and grow in a supportive and dynamic work environment.

Deadline to Apply: May 11, 2024

Equal Opportunity Statement: Ezdan Holding Group is an equal opportunity employer and values diversity in the workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.