Customer Support Associate

Job Description: MEEZA, a leading IT solutions provider in Doha, QA, is seeking a Customer Support Associate to join our team on a part-time basis. As an Entry Level position, we are looking for individuals with at least 1 year of experience in customer service or a related field. The ideal candidate will be energetic, driven, possess excellent teamwork skills, and demonstrate strong decision-making abilities.

Responsibilities: - Provide exceptional customer support via phone, email, and live chat - Assist customers with troubleshooting technical issues and product inquiries - Document all customer interactions accurately in the CRM system - Collaborate with other team members to ensure a seamless customer experience - Stay up-to-date on product knowledge and industry trends to better assist customers - Identify and escalate priority issues to the appropriate department - Promote company products and services to customers when appropriate

Requirements: - 1 year of experience in customer service or a related field - Energetic and driven personality traits - Strong teamwork and decision-making skills - Excellent communication and interpersonal abilities - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent

Benefits: - Paid Time Off (PTO) - Gym membership - Dental insurance

Working Environment: At MEEZA, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. We provide a supportive and collaborative work environment where employees are encouraged to grow and develop their skills.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: MEEZA is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.