Remote Customer Support Associate

Job Description:

We are looking for a Remote Customer Support Associate to join our team at Qatar Free Zones Authority. This part-time position is perfect for an entry-level professional with at least 1 year of experience. As a Remote Customer Support Associate, you will be responsible for providing exceptional customer service to our clients through various channels, including email, phone, and chat.

Responsibilities: - Respond to customer inquiries promptly and professionally - Assist customers with product inquiries, order processing, and issue resolution - Provide accurate and up-to-date information to customers regarding our services - Manage customer accounts and maintain detailed records of interactions - Collaborate with other team members to ensure a seamless customer experience - Research and stay informed about industry trends and best practices - Assist with project management tasks as needed

Requirements: - Energetic and passionate about delivering exceptional customer service - Strong research skills to effectively respond to customer inquiries - Basic project management skills to assist with various tasks - Excellent communication and interpersonal skills - Ability to work independently and remotely - Proficiency in MS Office and CRM software - High school diploma or equivalent

Benefits: - Free food provided during working hours - Dental insurance coverage - Visa sponsorship for eligible candidates

Working Environment: At Qatar Free Zones Authority, we have a strong focus on exceeding customer expectations and delivering delight in every interaction. We value teamwork, collaboration, and a positive attitude towards customer service.

Equal Opportunity Statement: Qatar Free Zones Authority is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment for all employees.

Deadline to Apply: June 12, 2024

If you are energetic, passionate about customer service, and have the necessary skills and experience, we encourage you to apply for the Remote Customer Support Associate position at Qatar Free Zones Authority. Join our team and help us deliver exceptional service to our clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.