Remote Customer Support Associate

Job Description:

Qatar Museums is seeking a Remote Customer Support Associate to join our team in Doha, Qatar. As a part-time entry-level position, you will be responsible for providing exceptional customer support to our patrons from a remote location. This position requires no prior experience, making it a great opportunity for individuals looking to gain experience in the customer service industry.

Responsibilities: - Answering customer inquiries via phone, email, and live chat in a prompt and professional manner - Resolving customer complaints and issues with empathy and efficiency - Providing product information and guidance to customers - Processing orders and returns accurately and in a timely manner - Collaborating with other departments to address customer concerns and improve processes - Maintaining accurate records of customer interactions and transactions

Requirements: - Confident and reliable individual with excellent communication skills - Strong critical thinking and negotiation abilities - Ability to work independently and efficiently in a remote setting - Basic computer skills and proficiency in Microsoft Office suite - High school diploma or equivalent

Benefits: - Dental insurance - Profit sharing - Company-provided equipment for remote work

Working Environment: As a Remote Customer Support Associate at Qatar Museums, you will have the opportunity to be part of a company that pioneers change and sets industry benchmarks. You will work alongside a dedicated team of professionals who are passionate about delivering an exceptional customer experience.

Deadline to Apply: Please submit your application by July 13, 2024.

Equal Opportunity Statement: Qatar Museums is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.