Customer Support Associate - Work from home

Job Description:

Woqod is seeking a motivated and passionate Customer Support Associate to join our team on a part-time basis. As a Work from Home Customer Support Associate, you will be responsible for providing exceptional customer service to our clients, resolving inquiries and issues in a timely and professional manner. This entry-level role is perfect for individuals looking to gain experience in the customer support field.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer issues and complaints effectively - Provide product information and assistance to customers - Maintain a high level of customer satisfaction and ensure a positive customer experience - Collaborate with other teams to escalate and resolve complex issues - Keep accurate records of customer interactions and transactions

Requirements: - Strong communication skills and customer service orientation - Ability to work independently and meet deadlines - Excellent problem-solving skills and attention to detail - Adaptability and ability to make decisions under pressure - High school diploma or equivalent - No prior experience required

Personality Traits: - Motivated - Passionate - Adaptability - Decision-making

Benefits: - Training & professional development opportunities - Remote work flexibility - Relocation allowance for potential future roles - Promote work-life balance and employee well-being

Equal Opportunity Statement: Woqod is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

Deadline to apply: 2024-05-08

Join our team and be part of a company that values its employees and strives to provide exceptional customer support to our clients. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.