Customer Support Associate - Work from home

Job Description:

As a Customer Support Associate working from home for Aspire Zone Foundation, you will be responsible for providing exceptional customer service to our clients. You will work remotely to address customer inquiries via phone, email, and chat in a timely and professional manner. Your primary goal will be to ensure customer satisfaction and retention by resolving issues, answering questions, and providing product information.

Responsibilities: - Responding to customer inquiries via phone, email, and chat - Resolving customer issues in a prompt and professional manner - Providing product information and assistance to customers - Collaborating with team members to ensure customer satisfaction - Documenting customer interactions and feedback - Continuously striving to improve customer service processes - Adhering to company policies and procedures

Requirements: - Reliable and resilient personality traits - Excellent communication and presentation skills - Strong problem-solving abilities - Ability to work independently and as part of a team - Creativity in finding solutions to customer issues - High school diploma or equivalent - Proficient in using basic computer applications

Benefits: - Free food - Dental insurance - Vision insurance

Working Environment: Aspire Zone Foundation strives for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusivity, and we believe in fostering a positive work environment for our employees.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: Aspire Zone Foundation is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.