Customer Support Associate - Work from home

Job Description:

Starlink Qatar is seeking a motivated and dynamic Customer Support Associate to join our team on a part-time basis. This position will allow you to work from the comfort of your own home, providing support to our customers in Doha, Qatar.

Responsibilities: 1. Respond to customer inquiries and provide support via phone, email, and chat. 2. Troubleshoot and resolve customer issues in a timely and efficient manner. 3. Assist customers with product information, order status, and account inquiries. 4. Collaborate with other team members to ensure seamless customer service delivery. 5. Utilize critical thinking skills to identify trends and opportunities for improvement. 6. Present a professional and positive image of the company to customers at all times. 7. Adapt to changing customer needs and business priorities. 8. Maintain accurate and detailed records of customer interactions.

Requirements: 1. 2 years of experience in customer service or a related field. 2. Resourceful and adaptable personality traits. 3. Strong critical thinking and problem-solving skills. 4. Excellent presentation skills. 5. Ability to work independently and as part of a team. 6. Proficiency in Microsoft Office and customer service software. 7. High school diploma or equivalent.

Benefits: 1. Profit sharing opportunities. 2. Visa sponsorship for eligible employees. 3. Parental leave for new parents. 4. Opportunities for career growth and development.

Working Environment: At Starlink Qatar, we believe in paving the way for diversity and inclusivity. We strive to create a culture of belonging where every team member feels valued and respected. Join us in creating an environment where everyone can thrive and succeed.

Equal Opportunity Statement: Starlink Qatar is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, or any other protected status. We actively seek to promote diversity and inclusion within our workforce.

Deadline to Apply: July 22, 2024

Join us in providing top-notch customer support and making a positive impact on the lives of our customers in Doha, Qatar. Apply now to be part of the Starlink Qatar team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.