Customer Support Officer - Work from home

We are seeking a dedicated and motivated Customer Support Officer to join our team at MEEZA. This position offers the flexibility to work from home, making it ideal for individuals looking for part-time opportunities in Doha, Qatar.

As a Customer Support Officer, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service via phone, email, and chat. You will work closely with other team members to ensure a seamless and positive customer experience.

Key responsibilities include: - Responding to customer inquiries in a timely and professional manner - Resolving customer complaints and issues with empathy and efficiency - Providing product and service information to customers - Documenting all customer interactions and feedback - Collaborating with other team members to improve processes and procedures - Meeting and exceeding customer satisfaction goals

To be successful in this role, you must possess excellent communication skills, strong teamwork abilities, and effective time management skills. No prior experience is required, as we will provide training and professional development opportunities to help you succeed in this entry-level position.

In addition to a competitive salary, this role offers travel opportunities, life insurance, and a supportive working environment that values inclusivity and mentorship. At MEEZA, we aim to cultivate leaders who empower each other to grow and succeed.

We are an equal opportunity employer and welcome applicants from all backgrounds and experiences. If you have a passion for customer service and are looking for a rewarding opportunity to work from home, we encourage you to apply before the deadline on June 29, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.