Remote Customer Support Representative

Job Description: Msheireb Properties is seeking a Remote Customer Support Representative to join our team in Doha, Qatar. As an Associate level position, the ideal candidate will have at least 4 years of experience in customer support or a related field.

Responsibilities: - Provide exceptional customer service via phone, email, and chat - Resolve customer inquiries and issues in a timely and professional manner - Manage customer accounts and ensure accurate record-keeping - Assist customers with product information and troubleshooting - Collaborate with other team members to improve overall customer support experience - Maintain a positive attitude and represent the company in a positive light

Requirements: - Strong communication skills and ability to work independently - Adaptability to changing situations and priorities - Leadership qualities and emotional intelligence to handle challenging customer interactions - Experience using customer support software and tools - High school diploma or equivalent required, Bachelor's degree preferred - Proficiency in multiple languages is a plus

Benefits: - Company-provided equipment for remote work - Profit sharing opportunities - Gym membership or wellness benefits - Opportunities for growth within the company

Working Environment: At Msheireb Properties, we believe in aligning work with a greater purpose. Our team members are dedicated to contributing to a meaningful mission of providing quality service to our customers and making a positive impact in our community.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Msheireb Properties is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive workplace where all individuals feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.