Customer Support Representative - Work from home

Job Description:

QatarDebate, located in Doha, Qatar, is seeking a part-time Customer Support Representative to work from home. This entry-level position requires 0 years of experience and is ideal for individuals who are confident, reliable, and possess strong strategic planning and teamwork skills.

Responsibilities: 1. Provide exceptional customer support through various channels including phone, email, and chat 2. Assisting customers with inquiries, troubleshooting, and problem-solving 3. Effectively manage and resolve customer complaints in a professional and timely manner 4. Maintain accurate records of customer interactions and transactions 5. Collaborate with team members to ensure a seamless customer experience 6. Identify opportunities for process improvement and provide feedback to the team 7. Stay up-to-date on company products, services, and policies

Requirements: 1. High school diploma or equivalent 2. Excellent communication skills, both verbal and written 3. Proficient in Microsoft Office and basic computer skills 4. Ability to work independently and within a team 5. Strong organizational and time management skills 6. Availability to work flexible hours, including evenings and weekends

Benefits: - Vision insurance - Dental insurance - Paid Time Off (PTO)

Working Environment: The ideal candidate for this position will thrive in an energetic and rapidly evolving work setting. They will be able to adapt quickly to change and work effectively in a virtual, remote environment.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: QatarDebate is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.