Customer Support Representative - Work from home

Job Description:

Ezdan Holding Group is currently seeking a driven and resourceful Customer Support Representative to join our team on a part-time, work from home basis. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer support.

Responsibilities: 1. Provide excellent customer service and support to customers via phone, email, and chat. 2. Resolve customer inquiries and issues in a timely and professional manner. 3. Research and troubleshoot customer problems and escalate issues as needed. 4. Keep accurate records of customer interactions and transactions. 5. Stay up to date on product information and provide accurate information to customers. 6. Collaborate with other team members to improve overall customer satisfaction. 7. Meet and exceed customer service goals and objectives.

Requirements: 1. Strong communication skills, both written and verbal. 2. Excellent time management skills and ability to prioritize tasks. 3. Must be resourceful and able to think on your feet to solve problems. 4. Ability to work independently in a remote work environment. 5. High school diploma or equivalent. 6. Must have access to a reliable internet connection.

Benefits: 1. Retirement plan options available. 2. Paid sick leave. 3. Joining bonus for new employees.

Working Environment: At Ezdan Holding Group, we value continuous learning and adaptation to stay ahead in a rapidly changing world. As a Customer Support Representative, you will have the opportunity to grow and develop your skills in a supportive and dynamic work environment.

Equal Opportunity Statement: Ezdan Holding Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: 2024-06-29

Join our team and be a part of a company that values your potential and is dedicated to providing exceptional customer support services. Apply now to start your career with Ezdan Holding Group!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.