Customer Support Specialist

Job Description:

Starlink Qatar is seeking a passionate and resourceful Customer Support Specialist to join our team in Doha, QA. As a part-time entry-level position, the Customer Support Specialist will be responsible for providing exceptional customer service and support to our clients.

Responsibilities: - Respond to customer inquiries and provide solutions in a timely and professional manner - Maintain a high level of customer satisfaction by ensuring all issues are resolved efficiently - Work collaboratively with other team members to address complex customer concerns - Utilize emotional intelligence to understand and empathize with customer needs - Utilize project management skills to prioritize and manage multiple customer inquiries simultaneously - Assist in the implementation of customer support strategies to improve overall customer experience - Document customer interactions and provide feedback to the team for process improvement

Requirements: - 1 year of experience in customer service or related field - Passionate about providing outstanding customer support - Resourceful in finding solutions to customer problems - Strong emotional intelligence and ability to empathize with customers - Excellent project management skills - Ability to thrive in a fast-paced environment - Strong verbal and written communication skills

Benefits: - Training & professional development opportunities - Paid sick leave - Travel & spending expenses for work-related activities

Working Environment: At Starlink Qatar, we thrive in an environment that embraces and navigates change seamlessly. Our team is dynamic, collaborative, and dedicated to providing exceptional customer support.

Equal Opportunity Statement: Starlink Qatar is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to Apply: July 13, 2024

We look forward to welcoming a Customer Support Specialist who is dedicated to delivering top-notch customer service and contributing to the success of our team at Starlink Qatar. Apply now and join us in making a difference in the lives of our customers.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.