Remote Live Chat Representative

Job Description:

Ooredoo Q.P.S.C. is seeking a Remote Live Chat Representative to join our team in Doha, QA. This part-time position at the Associate Level requires at least 2 years of experience in customer service or a related field. The ideal candidate will have a strong work ethic, be reliable, and possess excellent decision-making and cooperation skills.

Responsibilities: - Provide customer support via live chat - Respond to customer inquiries in a timely and professional manner - Assist customers with account-related issues and troubleshooting technical problems - Communicate effectively with customers to ensure a positive experience - Collaborate with team members to improve customer service processes - Document customer interactions and provide feedback to management

Requirements: - At least 2 years of experience in customer service or a related field - Excellent communication skills, both written and verbal - Strong problem-solving ability and attention to detail - Ability to work independently in a remote setting - Proficiency in using live chat software and other customer service tools

Benefits: - Paid sick leave - Medical coverage - Visa sponsorship

Working Environment: At Ooredoo Q.P.S.C., we foster transparency and open dialogue for effective communication at all levels. Our team values collaboration, innovation, and continuous improvement. We believe in creating a supportive and inclusive work environment where all employees can thrive.

Deadline to Apply: Interested candidates must apply by June 3, 2024.

Equal Opportunity Statement: Ooredoo Q.P.S.C. is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees can contribute to our success regardless of race, gender, age, sexual orientation, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.