Remote Live Chat Specialist

Job Description:

Katara Hospitality is seeking a Remote Live Chat Specialist to join our team in Doha, Qatar. As a part-time entry-level position, this role is perfect for individuals looking to gain valuable experience in the hospitality industry. We are looking for someone who is independent, hardworking, and possesses excellent planning and creativity skills.

Responsibilities: - Provide exceptional customer service through live chat, assisting customers with inquiries, reservations, and any other related issues - Utilize problem-solving skills to resolve customer complaints and issues in a timely and efficient manner - Work collaboratively with other team members to ensure a seamless customer experience - Maintain a positive and professional attitude at all times, representing the company in a positive light - Keep accurate records of customer interactions and transactions - Stay up to date on industry trends and developments to provide the best possible service to customers

Requirements: - No prior experience required, but a passion for customer service is a must - Excellent written and verbal communication skills in English - Ability to work independently and prioritize tasks effectively - Strong planning and creativity skills to come up with innovative solutions - Must be able to work flexible hours, including evenings and weekends - Must have access to a reliable internet connection and a quiet work environment - Visa sponsorship available for qualified candidates

Benefits: - Company equipment provided for remote work - Life insurance coverage - Visa sponsorship available for qualified candidates

Working Environment: Join a dynamic team at Katara Hospitality that is dedicated to leading the industry through cutting-edge ideas and solutions. You will have the opportunity to work with a diverse group of professionals and contribute to the success of our company.

Deadline to Apply: Please submit your application by May 1, 2024.

Equal Opportunity Statement: Katara Hospitality is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.