Online Chat Support Officer

Qatar Airways is seeking a motivated and energetic individual to join our team as an Online Chat Support Officer in Doha, QA. This part-time position at the Associate Level requires a minimum of 2 years of experience in customer service or a related field.

As an Online Chat Support Officer, you will be responsible for providing timely and accurate responses to customer inquiries via our online chat platform. This includes addressing customer concerns, troubleshooting issues, and providing information about our products and services. You will also be tasked with escalating more complex issues to the appropriate department for resolution.

The ideal candidate for this role will be passionate about providing exceptional customer service and possess a high level of energy to handle a fast-paced work environment. Attention to detail and leadership skills are also essential for success in this role.

In addition to competitive compensation, Qatar Airways offers a range of benefits to our employees, including company transportation, free food, and life insurance. We are committed to promoting equality and fairness for all employees, creating a supportive and inclusive working environment.

If you possess the required experience and personality traits, we encourage you to apply for this position by the deadline on July 3, 2024. Qatar Airways is an equal opportunity employer and welcomes applications from all qualified individuals.

Join our team and help us deliver exceptional customer service experiences to our valued passengers around the world.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.