Online Client Relations Manager

Job Description:

We are seeking a dynamic and motivated Online Client Relations Manager to join our team at Vodafone Qatar in Doha. As the Online Client Relations Manager, you will be responsible for managing and maintaining positive relationships with our online clients, ensuring excellent customer service and satisfaction. This part-time position requires a minimum of 5 years of experience in a similar role.

Responsibilities: - Develop and maintain strong relationships with online clients through various communication channels - Provide timely and accurate responses to client inquiries and concerns - Monitor client feedback and address any issues or complaints in a professional and efficient manner - Collaborate with internal teams to ensure client needs are met and exceeded - Analyze client data and feedback to identify trends and opportunities for improvement - Develop strategies to increase client engagement and retention - Stay up-to-date on industry trends and best practices in online client relations

Requirements: - 5+ years of experience in online client relations or a related field - Bachelor's degree in Business Administration or a relevant field - Strong communication and interpersonal skills - Resilient and passionate attitude towards client satisfaction - Excellent time management and organization skills - Ability to work collaboratively in a team environment - Proficiency in Microsoft Office Suite and online communication tools

Benefits: - Travel and spending expenses - Company-provided equipment - Free food during working hours

Working Environment: At Vodafone Qatar, we support our employees in their personal and professional development. We provide a positive and inclusive work environment where employees can thrive and grow in their careers.

Equal Opportunity Statement: Vodafone Qatar is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status.

Deadline to Apply: July 13, 2024

If you meet the requirements and possess the necessary skills and experience, we invite you to apply for the position of Online Client Relations Manager at Vodafone Qatar. Join our team and be a part of our exciting journey towards providing exceptional online client service.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.