Online Client Support Associate

Job Description:

United Development Company is seeking a Part-time Online Client Support Associate to join our team in Doha, Qatar. As an Associate Level position, the ideal candidate will have at least 2 years of experience in a similar role. The Online Client Support Associate will be responsible for providing exceptional customer service to our clients through online platforms.

Responsibilities: 1. Respond to client inquiries and provide assistance through online channels, including email, chat, and social media. 2. Manage client accounts and ensure that all information is up-to-date and accurate. 3. Collaborate with other team members to address client concerns and resolve issues in a timely manner. 4. Conduct regular client satisfaction surveys and implement improvements based on feedback. 5. Stay up-to-date on industry trends and best practices in client support to continuously improve processes. 6. Assist in the development and implementation of online client support strategies.

Requirements: 1. Independent and passionate individual who is committed to providing excellent customer service. 2. Strong strategic planning skills to effectively prioritize and manage tasks. 3. Ability to effectively manage relationships with clients and internal team members. 4. Excellent written and verbal communication skills. 5. Proficiency with online communication tools and platforms. 6. Experience in people management is a plus.

Benefits: 1. Training and professional development opportunities to enhance skills and knowledge. 2. Travel opportunities for business meetings and conferences. 3. Company transportation for easy commute to and from the office.

Working Environment: At United Development Company, we believe in fostering transparency and open dialogue for effective communication at all levels. Our team members are encouraged to share their ideas and feedback to contribute to the overall success of the company.

Equal Opportunity Statement: United Development Company is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. All qualified applicants will receive consideration for employment.

Deadline to apply: May 11, 2024

Join United Development Company and be part of a dynamic team dedicated to providing exceptional client support online. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.