Online Customer Care Representative

Job Description:

We are looking for a motivated and independent Online Customer Care Representative to join our team at Qatar Biobank in Doha, QA. As a part-time entry-level position, this role offers the opportunity to gain valuable experience in the healthcare industry.

Responsibilities: - Respond to customer inquiries and provide information about our services through online platforms such as email, chat, and social media. - Help customers navigate our website and troubleshoot any technical issues they may encounter. - Create and maintain customer records in our database, ensuring accuracy and confidentiality. - Collaborate with other team members to address customer concerns and ensure a positive experience. - Assist with special projects and initiatives to improve the overall customer care process.

Requirements: - No prior experience required, but a willingness to learn and adapt quickly. - Strong communication skills, both written and verbal. - Ability to work independently and manage time effectively. - Strong planning and presentation skills to effectively communicate information to customers. - Hardworking attitude with a commitment to providing exceptional customer service.

Benefits: - Company transportation provided for shifts outside of normal hours. - Gym membership to promote a healthy work-life balance. - Opportunities for training and professional development to enhance skills and knowledge.

Working Environment: At Qatar Biobank, we empower our employees to take ownership of their work and make impactful decisions. We value teamwork, creativity, and innovation in all that we do.

Deadline to Apply: July 7, 2024

Equal Opportunity Statement: Qatar Biobank is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.