Online Web Chat Specialist

As an Online Web Chat Specialist at Qatar Mobility Innovations Center in Doha, QA, you will be responsible for providing exceptional customer service through online chat interactions. This part-time position requires a minimum of 4 years of experience in a similar role.

Responsibilities: 1. Engage with customers through online chat to provide information about products and services 2. Resolve customer inquiries and issues in a timely and professional manner 3. Collaborate with other team members to ensure a seamless customer experience 4. Develop a deep understanding of the products and services offered by the company 5. Maintain accurate records of customer interactions and transactions 6. Stay up-to-date on industry trends and best practices in online customer service 7. Contribute to the continuous improvement of the online chat platform

Requirements: 1. Resilient and driven personality traits to thrive in a fast-paced environment 2. Strong time management skills to handle multiple customer interactions simultaneously 3. Excellent presentation skills to effectively communicate with customers 4. Proficiency in using online chat platforms and customer service software 5. Ability to work independently and as part of a team 6. Strong attention to detail and problem-solving skills

Benefits: 1. Travel opportunities 2. Disability insurance 3. Retirement plan

Working environment: At Qatar Mobility Innovations Center, you will have the opportunity to unleash your creativity in a setting that celebrates and nurtures innovation. We encourage our employees to think outside the box and bring fresh ideas to the table.

Deadline to apply: 2024-05-18

Equal Opportunity Statement: Qatar Mobility Innovations Center is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.