Support Associate - Work from home

We are currently seeking a motivated and resourceful Support Associate to join our team at Qatar Free Zones Authority. This is a part-time position that offers the flexibility to work from home. As an Associate Level employee, you will be responsible for providing support to our clients and assisting with various projects.

Responsibilities: 1. Provide excellent customer service to clients through phone, email, and live chat. 2. Assist clients with troubleshooting technical issues and providing solutions. 3. Manage and update customer accounts and records. 4. Coordinate with internal teams to ensure prompt resolution of client inquiries. 5. Assist with project management tasks as needed. 6. Conduct research and analysis to support decision-making processes. 7. Maintain a high level of professionalism and confidentiality when working with sensitive information. 8. Exhibit leadership qualities by taking initiative and demonstrating problem-solving skills. 9. Collaborate with team members to achieve project goals and objectives. 10. Meet deadlines and deliver high-quality work consistently.

Requirements: 1. Minimum of 3 years of experience in a customer service or support role. 2. Excellent communication skills both written and verbal. 3. Strong organizational skills and attention to detail. 4. Proficiency in Microsoft Office and other relevant software programs. 5. Ability to work independently and collaboratively in a remote setting. 6. Confidence in handling difficult situations with professionalism. 7. Demonstrated experience in project management. 8. Resourceful and proactive mindset. 9. Ability to adapt to changing priorities and meet tight deadlines.

Benefits: 1. Visa sponsorship for eligible candidates. 2. Travel and spending expenses reimbursement. 3. Parental leave options for qualified employees.

Working Environment: At Qatar Free Zones Authority, we are dedicated to understanding and exceeding customer expectations. Our team is committed to fostering a supportive and inclusive work environment where all employees can thrive and reach their full potential.

Equal Opportunity Statement: Qatar Free Zones Authority is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. All qualified candidates are encouraged to apply.

Deadline to apply: June 29, 2024

If you meet the requirements and are excited about the opportunity to work with a dynamic team in a fast-paced environment, we encourage you to apply for the position of Support Associate with Qatar Free Zones Authority. We look forward to receiving your application.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.