Support Specialist

Job Description:

Qatar Mobility Innovations Center is seeking a part-time Support Specialist to join our team in Doha. As an Associate Level Support Specialist, you will be responsible for providing high-quality support to our clients and internal teams. This role requires a minimum of 4 years of experience in a similar position.

Responsibilities: - Provide technical support to clients by troubleshooting issues and providing solutions - Collaborate with cross-functional teams to address client needs and improve processes - Document support activities and maintain accurate records - Assist with software and hardware installations and updates - Train clients on how to use our products and services effectively - Stay up to date on industry trends and best practices in support services - Maintain a high level of customer satisfaction through excellent communication and problem-solving skills - Uphold the highest standards of ethical conduct and integrity in all interactions

Requirements: - Independent and driven personality traits - Strong planning and organizational skills - Emotional intelligence to effectively communicate and connect with clients - 4+ years of experience in a support specialist role - Bachelor's degree in a related field preferred - Excellent verbal and written communication skills - Ability to work well under pressure and in a fast-paced environment - Proficiency in Microsoft Office and other relevant software applications - Experience with customer relationship management systems is a plus

Benefits: - Free accommodation - Company transportation - Medical coverage - Opportunities for professional development and career advancement

Working Environment: At Qatar Mobility Innovations Center, we prioritize upholding the highest standards of ethical conduct and integrity. Our team is dedicated to creating a positive and supportive work environment where all employees can thrive and grow.

Deadline to Apply: May 11, 2024

Equal Opportunity Statement: Qatar Mobility Innovations Center is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.