Web Chat Officer

Job Description:

Qatar National Cement Company is seeking a dedicated and motivated individual to join our team as a part-time Web Chat Officer in Doha, QA. This entry-level position does not require any previous experience, making it a great opportunity for those looking to kickstart their career in the technology industry.

Responsibilities: - Respond to customer inquiries and complaints via web chat in a timely and professional manner - Provide accurate information about products and services - Assist customers with placing orders, tracking shipments, and resolving issues - Work closely with other departments to ensure customer satisfaction - Maintain a positive and empathetic attitude towards customers at all times - Update customer records and ensure all information is accurate - Collaborate with the sales team to drive revenue and meet targets

Requirements: - High school diploma or equivalent - Excellent communication skills, both written and verbal - Strong time management skills and ability to prioritize tasks - Ability to work well under pressure and in a fast-paced environment - Basic understanding of technology and the internet - Strong problem-solving skills and attention to detail

Personality Traits: - Dedicated: Willing to go the extra mile to ensure customer satisfaction - Motivated: Strives to achieve goals and exceed expectations

Soft Skills: - Communication: Ability to effectively communicate with customers and colleagues - Time Management: Ability to prioritize tasks and manage time efficiently

Benefits: - Vision insurance - Company transportation - Free food

Working Environment: At Qatar National Cement Company, we prioritize employee well-being through health and wellness initiatives. We believe in creating a positive and supportive work environment where every team member can thrive.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: Qatar National Cement Company is an equal opportunity employer and we welcome applicants from all backgrounds and experiences. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.