Remote Web Chat Representative

Job Description:

We are seeking a passionate and reliable Remote Web Chat Representative to join our team at Snoonu, a leading delivery service company based in Doha, QA. As an Entry Level position, no prior experience is required, making this an excellent opportunity for those looking to start their career in customer service.

Responsibilities: - Respond to customer inquiries and issues via web chat in a timely and professional manner - Provide accurate information about our services, promotions, and products - Resolve customer complaints and escalate issues as needed - Work with the team to meet and exceed customer satisfaction goals - Utilize problem-solving skills to find creative solutions for customers - Maintain detailed records of customer interactions and transactions - Collaborate with other departments to improve the customer experience

Requirements: - Passion for helping customers and providing excellent service - Reliable and able to work independently in a remote setting - Strong communication skills, both written and verbal - Ability to think on your feet and creatively solve problems - Proficient in using web chat platforms and basic computer skills - High school diploma or equivalent

Benefits: - Profit sharing opportunities - Disability insurance - Retirement plan options - Recognition and reward based on performance and merit

Equal Opportunity Statement: Snoonu is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

If you are passionate about customer service and ready to embark on a rewarding career with a dynamic company, we encourage you to apply for the Remote Web Chat Representative position at Snoonu. Don't miss the deadline to apply by 2024-05-18. Join us in delivering exceptional experiences to our customers!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.