Remote Web Chat Representative

Job Description:

Qatar Electricity & Water Company is seeking a Remote Web Chat Representative to join our dynamic team in Doha, QA. This part-time entry-level position requires zero years of experience, making it the perfect opportunity for motivated individuals looking to start their career in customer service.

Responsibilities: - Engage with customers via web chat to provide information, answer inquiries, and resolve any issues in a timely and professional manner - Utilize decision-making skills to handle customer requests and complaints effectively - Collaborate with other team members to ensure seamless communication and efficient service delivery - Plan and prioritize tasks to meet customer needs and achieve team goals - Demonstrate adaptability in a fast-paced, remote work environment - Uphold the company's commitment to environmental responsibility and sustainable practices in all interactions - Adhere to company policies and procedures while maintaining a positive attitude and professional demeanor

Requirements: - Motivated individual with a strong desire to provide excellent customer service - Adaptable to changing priorities and customer needs in a remote work setting - Excellent decision-making skills to handle customer inquiries and issues effectively - Strong planning skills to organize tasks and prioritize workload - Comfortable working in a fast-paced environment and meeting deadlines - Excellent written communication skills and proficiency in web chat platforms - Ability to work part-time hours and adhere to a flexible schedule

Benefits: - Visa sponsorship for eligible candidates - Life insurance coverage - Joining bonus for successful candidates - Opportunities for career growth and development in a supportive work environment

Equal Opportunity Statement: Qatar Electricity & Water Company is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability.

Deadline to apply: May 29, 2024

If you meet the requirements and are passionate about delivering exceptional customer service, we encourage you to apply for the Remote Web Chat Representative position at Qatar Electricity & Water Company. Join us in providing reliable services while promoting sustainable practices for a better future.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.