Web Chat Representative - Work from home

RasGas Company Limited is currently seeking a motivated and enthusiastic Web Chat Representative to join our team on a part-time basis. As a Work from Home Web Chat Representative, you will be responsible for providing exceptional customer service and support through online chat interactions.

Responsibilities: 1. Responding to customer inquiries and resolving issues in a timely and professional manner via web chat. 2. Providing accurate information about products and services to customers. 3. Troubleshooting technical issues and providing solutions to customers. 4. Documenting customer interactions and maintaining detailed records. 5. Collaborating with other team members to ensure customer satisfaction. 6. Adhering to company policies and procedures at all times. 7. Meeting and exceeding customer service goals and targets.

Requirements: 1. Minimum of 2 years of experience in customer service or a related field. 2. Energetic and resourceful personality traits. 3. Strong project management and problem-solving skills. 4. Excellent written communication skills. 5. Ability to multitask and prioritize tasks effectively. 6. Reliable high-speed internet connection. 7. Proficiency in using web chat platforms and customer service software.

Benefits: 1. Paid overtime opportunities. 2. Company-provided equipment. 3. Retirement plan options.

Working Environment: At RasGas Company Limited, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. As a Web Chat Representative, you will have the opportunity to work in a dynamic and supportive environment that values teamwork and collaboration.

Deadline to Apply: July 13, 2024

Equal Opportunity Statement: RasGas Company Limited is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.