Support Associate - Remote Work

Job Description:

Qatar Airways is currently seeking a passionate and motivated Support Associate to join our team on a part-time basis with the opportunity to work remotely. As an Associate Level employee, you will be responsible for providing exceptional support to our customers and internal teams.

Responsibilities: 1. Handle customer inquiries and provide timely and accurate responses through various communication channels. 2. Assist with resolving customer issues and concerns in a professional and efficient manner. 3. Collaborate with different departments within the company to effectively address customer needs. 4. Maintain accurate records of customer interactions and transactions. 5. Contribute to continuous improvement initiatives to enhance customer satisfaction. 6. Participate in team meetings and training sessions to stay updated on product knowledge and best practices. 7. Adhere to company policies and procedures at all times.

Requirements: 1. 3 years of experience in a customer support or related role. 2. Strong presentation and teamwork skills. 3. Exceptional communication skills, both written and verbal. 4. Ability to multitask and prioritize tasks effectively. 5. Proficiency in using customer support software and tools. 6. Bachelor's degree in a relevant field is preferred. 7. Must be passionate about delivering excellent customer service. 8. Motivated to succeed in a fast-paced and dynamic environment.

Benefits: - Profit sharing opportunities - Relocation allowance for eligible employees - Remote work flexibility to promote work-life balance

Equal Opportunity Statement: Qatar Airways is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and uphold the principles of equality and fairness in our hiring process.

If you are a dedicated and customer-focused individual with a strong passion for delivering exceptional support, we encourage you to apply for the Support Associate position with Qatar Airways. Join us in paving the way for diversity and inclusivity in the airline industry. Apply before the deadline on May 11, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.