Web Chat Assistant - Remote Work

Job Description: We are looking for a proactive and independent Web Chat Assistant to join our team at Vodafone Qatar. As a remote worker, you will be responsible for providing excellent customer service and support to our online customers through web chat. This is a part-time entry-level position with opportunities for growth within the company.

Responsibilities: - Respond to customer inquiries and provide support through web chat - Assist customers with product information, troubleshooting, and issue resolution - Maintain a positive and professional attitude when interacting with customers - Work collaboratively with team members to ensure a seamless customer experience - Meet and exceed performance targets and goals set by the company - Keep accurate records of customer interactions and transactions

Requirements: - 1 year of experience in customer service or a related field - Excellent communication skills, both written and verbal - Strong problem-solving abilities and attention to detail - Ability to work independently and adapt to changing situations - Proven ability to work effectively in a team environment - Negotiation skills to handle challenging customer interactions - Must be fluent in English - Visa sponsorship is available for qualified candidates

Personality Traits: - Independent - Adaptable

Soft Skills: - Teamwork - Negotiation

Benefits: - Visa sponsorship - Travel opportunities - Paid Time Off (PTO)

Working Environment: As a Web Chat Assistant at Vodafone Qatar, you will have the opportunity to build strong relationships with colleagues, clients, and partners. Our team values collaboration and teamwork to ensure the success of our customers and the company.

Equal Opportunity Statement: Vodafone Qatar is an equal opportunity employer and welcomes diversity in the workplace. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.