Web Chat Representative - Remote Work

Job Description:

Qatar Biobank is seeking a passionate and hardworking Web Chat Representative to join our team on a part-time basis. As a remote worker, you will be responsible for providing excellent customer service through web chat communication. This role requires a high level of adaptability and leadership skills to effectively handle customer inquiries and provide support.

Responsibilities: - Respond to customer inquiries through web chat in a timely and professional manner - Assist customers with product information, troubleshooting, and issue resolution - Maintain a high level of customer satisfaction by providing accurate and helpful responses - Collaborate with team members to ensure consistent and effective communication with customers - Keep detailed records of customer interactions and follow up as needed

Requirements: - Bachelor's degree in a related field preferred - Minimum of 3 years of experience in customer service or a related field - Strong communication skills and the ability to multitask effectively - Demonstrated leadership and adaptability in a remote work environment - Proficiency in using web chat platforms and customer service software

Benefits: - Life insurance - Paid Time Off (PTO) - Free accommodation for remote workers

Working Environment: At Qatar Biobank, we strive for a harmonious workplace where collaboration and respect prevail. We believe in fostering a supportive and inclusive environment where all employees can thrive and grow in their careers.

Deadline to Apply: July 12, 2024

Equal Opportunity Statement: Qatar Biobank is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.