30 Best Hospitality Jobs in Nigeria
Jobs in hospitality are making a comeback in Nigeria. Like everywhere in the world, the hospitality sector was one of the worst hit during the pandemic, but it’s clear the country is recovering and thriving. The World Travel & Tourism Council (WTTC) forecasted that the travel and tourism sector in Nigeria is expected to create 2.6 million jobs over the next decade, doubling the number of people employed in the sector by 2032. International and national visitors are flocking to the country to experience the new developments in hospitality, with new bars and hotels opening up in the major cities and by the coast. With the increased job vacancies in hospitality, we’ll look at what experience and skills you need to get the highest paying hospitality jobs as well as the best hotel jobs in the country.
What Experience Do I Need to Work in Nigeria’s Hospitality Sector?
To qualify for the many sought-after highest paying hospitality jobs in Nigeria, you need to have the right experience. When applying for jobs in hospitality, you should highlight your experiences and how you meet the minimum requirements for the role. If you are new to the industry, do not worry as there are many entry-level jobs available that will allow you to grow and build your skill-set. Here are some areas of required experience to succeed in the best hospitality jobs in Nigeria:
Customer service experience is imperative for a role in the hospitality industry. Most if not all highest paying hospitality jobs are customer-facing or directly impact the customer. You should understand how to deliver excellent customer service and always meet the customers’ needs.
Sales experience is useful in many hospitality roles and the best hotel jobs as you will need knowledge of how to sell your product or service to the customer. Upselling and cross-selling experience will help you meet KPIs and improve your customers’ experience.
Experience working in a team is essential for getting one of the best hospitality jobs in Nigeria. You will most often need to work with others to reach a common goal and provide a great customer experience.
Compliance Training and knowledge will be essential to most of the highest paying hospitality jobs. In many cases, this will be provided in entry-level positions but will be expected for more professional roles. To work in a kitchen, for example, you will need to know industry standards and practices around food safety and hygiene.
What Skills Do I Need to Work in Nigeria’s Hospitality Sector?
PWC’s Hospitality Outlook projects Nigeria to be the fastest-growing hospitality market in Africa with an increase of 12% over the next 5 years due to the number of new hotels planning to open. Recruitment managers will be looking to hire the best staff for these new highest-paying hotel jobs and to stand out from the crowd it’s important you are equipped with the right skills to succeed. Here are the top key skills required to be successful in the best hospitality jobs in Nigeria:
1. Communication
In hospitality roles, you will need to communicate with a variety of people from different backgrounds. Being able to communicate in a clear, concise, and friendly way is necessary for building customer loyalty. Language skills are also a benefit as you will likely meet many people from across the world, particularly in travel and tourism roles in the highest paying hotel jobs.
2. Leadership
Leadership and management skills will be required, especially in higher-calibre hospitality roles. You will need to be able to manage and motivate people as well as focus on the bigger picture and lead by example.
3. Ability to work under pressure
The hospitality landscape is fast-paced, bustling with customers, and pressurised by deadlines. This can be one of the biggest benefits of the job, but also means you need to be skilled in working in this challenging environment. Keeping your calm and being resilient is essential for all hospitality workers.
4. Problem-Solving
The ability to solve problems is a key skill for hospitality workers in Nigeria. In these roles, you will face something new every day. Different people with different requirements will come your way frequently and often you may often need to resolve problems that arise quickly and logically.
Top 30 Best Hospitality Jobs in Nigeria
Let’s look at the top 30 best hospitality jobs in Nigeria. The following list will tell you about the job, the skills needed, the expected salary, and what companies are hiring for these roles.
As of March 2020, Nigeria was the second-highest country in Africa investing to increase the number of hotel rooms available. They had approximately 7.8 thousand hotel rooms in the pipeline to development. The number of jobs available in hotels, especially hotel manager roles, is sure to increase in the coming years. A hotel general manager is one of the highest-paying hotel jobs in Nigeria. In this role, you are responsible for the hotel’s overall operations, from managing the front desk to the housekeeping staff. Hotel general managers ensure all operations run smoothly.
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👉Browse Hotel General Manager Jobs in Nigeria on Grabjobs
A marketing manager is one of the best hospitality jobs in Nigeria and one of the most well-paid. A marketing manager is responsible for overseeing and organising all marketing activities and campaigns. This role is imperative for getting the brand out to customers and increasing sales.
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👉Browse Marketing Manager Jobs in Nigeria on Grabjobs
A chef is responsible for managing the kitchen, creating new recipes, and preparing food. A chef must delegate and assign work to other team members in the kitchen. Chef jobs can be found in a range of restaurants and hotels across the hospitality industry, particularly in one of the many new restaurants opening across Nigeria.
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👉Browse Chef Jobs in Nigeria on Grabjobs
The director of sales is integral to the sales operations of any business. They are responsible for forecasting targets and planning activities to reach those targets. They will usually manage various departments and are key figures in leading the business direction and growth. You’re sure to find directors of sales at the top of all hotels, restaurants, and travel companies in Nigeria.
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👉Browse Director of Sales Jobs in Nigeria on Grabjobs
As a bartender in Nigeria, you’ll work face to face with customers taking and preparing their orders. You’ll meet many new people and the work environment is usually busy. A bartender needs to know how to make classic drinks and possess the knowledge to create something unique. You’ll need passion, creativity, and a friendly personality for this job.
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👉Browse Bartender Jobs in Nigeria on Grabjobs
The role of a tour guide is to lead tourists in an activity, impart knowledge and show people interesting attractions. You’ll usually be explaining the history or relevant information about a place and have the knowledge to answer any questions. Tour guides are usually outgoing as they will need to build relationships with many different people.
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👉Browse Tour Guide Jobs in Nigeria on Grabjobs
A concierge is a jack of all trades at a hotel. They are responsible for a variety of tasks from administration and reception duties to organising transportation and excursions for guests. They must have in-depth local knowledge and great communication skills to help visitors to the hotel.
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👉Browse Concierge Jobs in Nigeria on Grabjobs
A front-of-house manager in Nigeria leads the entire front-of-house team to provide excellent customer service. They must organise tasks and responsibilities, team schedules, and work hours.
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👉Browse Front of House Manager Jobs in Nigeria on Grabjobs
The role of a casino host is to build rapport and relationships with customers to foster loyalty. They are responsible for welcoming customers and tending to their needs.
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👉Browse Casino Host Jobs in Nigeria on Grabjobs
Travel agents book, plan, and organise trips for different customers and businesses. They must have expert knowledge of the area and local attractions and great customer service skills.
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👉Browse Travel Agent Jobs in Nigeria on Grabjobs
Events managers plan and organise a variety of different events. They’ll need to work with the client to provide the service required and take on all tasks, from booking the venue to managing the budgets. In Nigeria, there are many events manager roles, from hotel entertainment events planning to wedding planners.
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👉Browse Events Manager Jobs in Nigeria on Grabjobs
Hotel receptionists are often the first people you meet in a hotel. Therefore, they are responsible for making guests feel welcomed and representing the hotel as a brand. Their tasks include checking guests in and out, answering phone calls, and resolving guest queries.
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👉Browse Hotel Receptionist Jobs in Nigeria on Grabjobs
A restaurant manager is known to take on a vast range of tasks as they are responsible for the overall running and success of the restaurant. They oversee the business operations, handle customer complaints and manage the staff duties.
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👉Browse Restaurant Manager Jobs in Nigeria on Grabjobs
Cabin crew and flight attendant roles are in demand in Nigeria as more people travel in, out and around the country. The cabin crew is responsible for the passengers throughout the duration of the flight. Most importantly, they must be trained in safety measures to ensure a smooth flight and tend to the passengers’ needs..
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👉Browse Cabin Crew Jobs in Nigeria on Grabjobs
Baggage porters help guests with their luggage around the hotel. They take luggage to and from rooms and assist in whatever tasks and duties the hotel might require of them. They are most commonly found in large, luxury hotels.
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👉Browse Baggage Porter Jobs in Nigeria on Grabjobs
The head of housekeeping in a hotel is responsible for managing all housekeeping operations. They prepare the work schedules, train new staff and maintain cleaning supplies. In this role, it is important that hygiene and cleanliness standards are met.
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👉Browse Head of Housekeeping Jobs in Nigeria on Grabjobs
A sommelier is a specialist role where a passion for and extensive knowledge of wine is required. The sommelier’s role entails creating the wine list and pairing the dishes. They must deliver fine customer service and be able to advise customers on their wine choice.
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👉Browse Sommelier Jobs in Nigeria on Grabjobs
Catering managers have a diverse role in Nigeria. They plan and organise a wide range of different events from wedding receptions to business ceremonies. Catering managers plan the food and beverage menu at events and coordinate with the client to ensure their needs are met.
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👉Browse Catering Manager Jobs in Nigeria on Grabjobs
There is a wide range of secretarial and administration roles in the hospitality sector in Nigeria. These roles are required to assist in the bookkeeping of any business. The duties of an admin assistant include filing, reporting, and preparing documents.
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👉Browse Administration Jobs in Nigeria on Grabjobs
Accountants are an important part of any business, especially in the hospitality sector. They are responsible for auditing the financial accounts and statements to ensure the correct tax is paid and the financial stability of the company is monitored and maintained.
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👉Browse Accountant Jobs in Nigeria on Grabjobs
A cruise ship entertainer in Nigeria must be the life and soul of the show. They motivate and entertain the passengers on board and aim to provide a fun, memorable experience. Cruise ship entertainers must be humorous, skilled, and organised in the planning of their act.
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👉Browse Cruise Ship Entertainer Jobs in Nigeria on Grabjobs
A mixologist is responsible for creating the drinks in a bar or restaurant. They need to have creativity and in-depth knowledge of cocktails and spirits. Mixologists need to create the menu and communicate with other bartenders how to make their drinks.
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👉Browse Mixologist Jobs in Nigeria on Grabjobs
A server, also known as a waiter or waitress, interacts directly with customers to take their orders and bring food. They must be attentive to their customers and provide excellent service.
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👉Browse Server Jobs in Nigeria on Grabjobs
Maintenance managers are integral to the structure and integrity of the hospitality industry in Nigeria. They are essential for ensuring the facilities and space are running as they should be and are in conditions to meet safety standards.
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👉Browse Maintenance Manage Jobs in Nigeria on Grabjobs
A parking attendant is responsible for ensuring the traffic and flow of vehicles into the parking facilities are managed. They may also need to take the role of valet to ensure customers’ cars are looked after.
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👉Browse Parking Attendant Jobs in Nigeria on Grabjobs
To have the role of a guest relations manager, you need to have excellent communication and customer service skills. As a guest relations manager, you ensure guests are catered for and their needs are seen to. In this role, you are responsible for managing a wide range of staff and other hotel departments to ensure the smooth stay of your guests.
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👉Browse Guest Relations Manager Jobs in Nigeria on Grabjobs
A maitre d runs the dining area of the restaurant. They are responsible for managing the front-of-house staff and ensuring all guests are accounted for.
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👉Browse Maitre D Jobs in Nigeria on Grabjobs
As a spa manager, you are responsible for managing the spa staff and the overall success and cleanliness of the spa. You need to have knowledge and experience working in a spa and be able to manage your team effectively.
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👉Browse Spa Manager Jobs in Nigeria on Grabjobs
For businesses with multiple locations and spaces such as hotel chains or restaurants, the area sales manager plays a vital role in ensuring the profitability and success of each location. Their tasks involve visiting locations to ensure brand standards are met, reporting on performance and finding ways to develop and improve sales.
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👉Browse Area Sales Manager Jobs in Nigeria on Grabjobs
A barista is responsible for creating and serving specialty coffee and other beverages. They need an in-depth knowledge of the drinks menu and have the skills and training to make the perfect cup.
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👉Browse Barista Jobs in Nigeria on Grabjobs
Find The Best Hospitality Jobs in Nigeria Today!
There are a wide variety of hospitality jobs in Nigeria, and with the industry expanding, there are many new opportunities appearing every day. You’ll succeed in these roles by having customer service experience, an eye for sales, and excellent communication skills. From hotel managers to bartenders and cruise ship entertainers, there is bound to be something for you. Find your next hospitality job in Nigeria with GrabJobs.
Photo by Gbenga Onalaja on Unsplash
