Best Hospitality Jobs in the Philippines
The tourism and hospitality industry in the Philippines struggled significantly during the height of the COVID-19 pandemic. However, the good news is that it’s steadily recovering and is on track to grow by 17 percent by 2027.
If you’re interested in jobs in hospitality, now is a great time to start looking for work.
This guide outlines the experience and skills needed to work in the Philippines’ hospitality sector. You’ll also discover 20 of the best hospitality jobs in the Philippines.
What Experience Do I Need to Work in the Philippines’ Hospitality Sector?
Certain skills can be very advantageous to those who want to increase their chances of landing jobs in hospitality. If you have experience in any (or all) of the following areas, you’ll be much more likely to get hired:
1. Food Service Experience
Many hospitality jobs involve working in restaurants as a server, host or hostess, or chef. If you have previous food service experience (for example, you went to culinary school or have worked in restaurants before), you’ll have an easier time getting hired and performing well in these positions.
2. Administrative Experience
Many hotel and hospitality jobs also involve a great deal of administrative work, from placing phone calls to scheduling reservations. Previous administrative experience can help you land these positions and keep up with their demands.
3. Customer Service Experience
Nearly all hospitality jobs require you to communicate with customers and ensure they have a positive experience. If you have worked in customer service in the past, you’ll be better equipped to handle the often-stressful environment that comes with many hospitality positions.
4. Cleaning/Housekeeping Experience
From maids to bussers, many hotel positions also involve cleaning or housekeeping responsibilities. If you have previous cleaning experience, you’ll have an easier time adapting to these roles and keeping up with the workload.
5. Sales Experience
Some hospitality jobs also require upselling customers and convincing them to invest in additional services, room upgrades, etc. If you have worked in a sales position previously, you’ll have valuable experience that can help you perform this aspect of your job very well.
What Skills Do I Need to Work in the Philippines’ Hospitality Sector?
Even if you don’t have previous hospitality experience, you can still qualify for the best hotel jobs in the Philippines if you have the right skills. Here are some of the most important skills hospitality workers must possess:
1. Communication and Language Skills
Most hospitality jobs require you to communicate in writing or verbally with colleagues, customers, and potential customers. It’s also helpful if you can speak multiple languages. Being multilingual ensures you can communicate with and properly serve as many guests as possible.
2. Teamwork and Collaboration
Often, when you work in the hospitality industry, you are part of a larger team — a housekeeping team, a restaurant crew, etc. The better you are at collaborating with team members and involving everyone in the decision-making process, the better off you’ll be in a hotel or resort setting.
3 Time Management Skills
From receptionists and concierges to housekeepers and hotel managers, everyone in the hospitality sector requires solid time management skills. When you’re good at managing your time, you can maximize your productivity without sacrificing work quality.
4. Problem-Solving Skills
Good problem-solving skills will help you navigate the various obstacles you may run into while working in the hospitality industry. Whether you need to find a way to satisfy an unhappy guest or improve your restaurant crew’s efficiency, problem-solving skills will help you in your position.
5. Empathy and Patience
Working in the hospitality industry isn’t easy — especially when you’re dealing with unsatisfied or upset customers. Being patient and empathetic can help you navigate these situations more effectively and find solutions that work for everyone involved.
Top 20 Best Hospitality Jobs in the Philippines
There are plenty of options for professionals who want to start working in the hospitality industry in the Philippines, regardless of their experience or skill level. Here are the top 20 best hospitality jobs in the Philippines to consider:
Working as a restaurant manager is one of the best hotel jobs in the Philippines — especially if you have previous food service experience. Restaurant managers oversee hotel restaurants and make sure guests have a positive experience.
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The front-of-house restaurant staff includes hosts/hostesses and waiters/waitresses. They assist guests by seating them, taking orders, and ensuring they have an enjoyable experience.
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Back-of-house restaurant staff work behind the scenes preparing food, making sure guests’ orders are correct, and keeping the kitchen clean.
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Housekeeping supervisors oversee teams of housekeepers at hotels, resorts, and other businesses. They assist with scheduling, assigning tasks, and more.
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Housekeepers are responsible for keeping hotel rooms and other areas of hotels and resorts clean, organized, and sanitary.
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Receptionists monitor the front desk at hotels and resorts. They assist with checking guests in and out, scheduling reservations, and responding to questions and concerns.
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Reservations agents are similar to receptionists. However, they specifically handle hotel reservations — booking, rescheduling, etc.
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A concierge works with guests to ensure they have a positive stay. They offer suggestions on activities, restaurants, and excursions that can help guests get the most out of their vacation.
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Customer service representatives work with hotels and resorts to ensure guests and potential guests have a positive experience. They may assist with rescheduling reservations, answering questions, addressing complaints, and more.
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A position as a hotel manager is one of the highest-paying hotel jobs you can have. It also comes with a great deal of responsibility, as you’re tasked with overseeing all other hotel staff members.
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A food and beverage manager specifically oversees the restaurant, bar, and other food/beverage-related aspects of a hotel or resort.
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An operations manager is another one of the highest-paying hospitality jobs. This person specifically oversees all of the hotel or resort’s operations, from housekeeping to human resources.
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A bellhop is an excellent option for those who want to stay active while working hotel jobs in the Philippines. They take guests’ luggage and deliver it to their rooms.
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Bartenders often work in bars in hotels or resorts, preparing drinks and serving guests.
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Baristas work in hotel cafes and coffee shops. They prepare drinks, serve customers, and keep the area clean and sanitary.
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A duty manager is similar to an operations manager. They oversee daily operations at the hotel or resort to ensure things are running smoothly. This is also one of the highest-paying hotel jobs.
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A travel consultant works with future travelers to help them plan fun and enjoyable vacations.
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The head of guest relations oversees other employees and ensures they’re doing their best to provide guests with a positive stay.
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Resort staff work with guests to fulfill various needs, from delivering towels to taking drink orders.
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A venue coordinator is among the highest-paying hospitality jobs. They work for hotels and resorts and assist with planning and executing events like weddings.
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Find the Best Hospitality Jobs in the Philippines Today
Whether you want to work in a hotel restaurant, as a housekeeper, or as a hotel manager, there are plenty of hotel jobs in the Philippines that align with your interests, experience, and skills.
Are you ready to start finding and applying for the best hospitality jobs in the Philippines? If so, GrabJobs can help. Check out our free search tool today to discover the best job opportunities.
