Account Manager Romania (m/f/d)

As an Account Manager for Romania, you will be responsible for managing and growing our existing customer base in one of our most dynamic markets. You'll nurture long-term relationships with our clients, understand their evolving needs, and ensure they get the most value out of our products and services. From onboarding support to regular check-ins, renewals, and upselling opportunities, you'll take ownership of the entire customer lifecycle. You'll collaborate closely with internal teams to ensure a seamless customer experience and develop a deep understanding of our product as well as the specific market needs in Romania. By staying close to our clients, you'll play a key role in driving retention, satisfaction, and long-term success.

This is a fantastic opportunity for someone craving ownership and eager to have a huge impact on a fast growing scale-up in the B2B SaaS space!

AMONG OTHER THINGS YOU WILL

• Pitch PlanRadar effectively to C-Level executives, both on-site and online, with a tailored and strategic approach.


• Deliver engaging presentations with confidence and professionalism, actively listening to client needs to provide the best solutions.


• Customize pitches based on client data, stakeholder insights, and business requirements.


• Identify and develop high-potential opportunities while managing renewals and upselling to maximize revenue growth and customer satisfaction.


• Ensure accurate sales pipeline management in CRM, supporting precise forecasting and reporting.


• Collaborate with Customer Success to reduce churn and enhance client retention.


• Handle internal and external escalations professionally, ensuring clear communication and resolution.


• Continuously improve sales processes, contribute to knowledge sharing, and implement best practices across the team. 

WHO YOU ARE

• A proven track record in B2B sales, with experience engaging C-Level executives.


• Strong presentation, negotiation, and relationship-building skills.


• Highly motivated, strategic, and customer-focused.


• Experienced or interested in the IT, construction, or real estate industries.


• Proficient in CRM tools and data-driven sales management.


• Fluent in Romanian and business English, with excellent communication skills. 


• Willing to travel for work and hold a valid class B driving license.