Accounts Receivable Specialist

We are seeking a decisive and self-motivated Accounts Receivable Specialist to take full ownership of our collections process. While this role sits within the finance team, it requires a commercial mindset and the ability to work independently. The primary focus is driving collections, reducing DSO, and managing the accounts receivable ledger. You will also be supporting the Credit and Compliance function.

Essential Job Duties

Collection

• Manage the aging report to meet monthly collection targets and significantly reduce Days Sales Outstanding (DSO);
• Handle disputed accounts and negotiate payment plans that align with company terms;
• Make autonomous decisions regarding account holds, release of orders, and payment plan approvals based on customer history and risk;
• Prepare documentation and files for legal handover to be instituted against non-paying customers;
• Liaise directly with sales and operations to resolve issues preventing payment, ensuring queries are resolved before debts age significantly;
• Identify bottlenecks in the AR process and take the initiative to implement solutions.

Credit Support

• Support the credit function by gathering data for new credit applications and assisting with credit limit assessment;
• Undertake reconciliations of accounts to ensure clean ledgers;

Competencies

• Must possess the resilience and assertiveness needed to have difficult financial conversations while maintaining professional relationships;
• As an initiative taker, you have the ability to work without hand-holding; you see a problem and fix it without waiting for permission;
• Comfortable working independently in a role with a high level of autonomy and carrying the responsibility of high-level decision-making regarding customer credit status;
• Excellent verbal and written communication skills are essential for cross-departmental collaboration and customer negotiation.

Experience & Education

• Approximately 5 years of experience in Accounts Receivable with a heavy emphasis on Collections;
• Fluency in English (verbal and written) is mandatory;
• Advanced Excel knowledge and experience with standard Accounting Software;
• Financial Background:
  • Required: Strong track record as a Collector.
  • Preferred (Not Required): Ability to read financial statements/background in credit analysis is a plus, but not mandatory.

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We are an Equal Opportunity/Affirmative Action Employer.