Aftersales Customer Service / Admin co-ordinator

Job Responsibilities

Informatii generale:
Un important producător de sisteme de încălzire și ventilație, cu sediul central în Liechtenstein, cu o istorie de aproape 80 de ani de prezență globală, își caută sucursala românească cu birou situat în București pentru un coleg entuziast cu expertiză administrativă și / sau tehnică. Apreciem abordarea proactivă, spiritul de lucru în echipă și disponibilitatea de a învăța lucruri noi.



 Drawing up invoices and sending them to clients
 Establishment of a cash register and keeping records of cash payments (when / if applicable)
 Preparation of documentation and communication with external accounting agency
 Track revenue and payments
 Payment collection, communication with debtors
 Collecting and archiving contracts with suppliers and clients
 Using the SAP information system
 Extracting various reports from SAP
 Other tasks assigned by the hierarchical boss depending on the candidate's abilities and ability
 Propose supporting marketing activities collaboration with sales and service teams
 Keeping accuracy and preparation of technical documentation (manuals, warranty certificates, etc.)
 Evidence of company certifications
 Spare parts inventory
 Spare parts orders/stockkeeping/dispatch
 Completing / updating the customer base within a specialized software
 responsibility for 24/7 helpdesk
 responsibility for servis database/service modul in SAP:
- creation and modification of customer´s data
- service contracts
- activities planning and service reports
 on-going improvement of offered services

Skills Required


 Higher economic or technical education completed or in progress
 Attention to details, proactivity, thinking out of the box
 english on communication level (B2 preffered)
 good analytical and problem-solving mindset
 business and organizational mindset
 Knowledge of using Microsoft Office pack at medium level