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Location: Malta
Employment Type: Full-time | On-site
Languages: German (C2) + English (C1)
Monthly salary: 1000-1600 Euro gross
We are hiring German-speaking Contact Centre Agent to join an international customer service operation in Malta. Relocation support is available for candidates currently based abroad.
Handle inbound customer contacts related to airline services
Assist with reservations, changes, and general passenger inquiries
Provide accurate information and resolve issues efficiently
Deliver a professional and customer-focused service experience
Maintain accurate records in internal systems
Meet service quality and performance targets
Monday to Friday
Shifts between 09:00 – 18:30
8-hour shifts, rotational within the time window
German C2 level (mandatory)
English C1 level
Strong communication and customer service skills
Ability to work on-site in Malta
Open to local candidates and candidates currently abroad
Relocation to Malta is supported
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