Analytics Operations Lead (Bucharest & Iasi)

Implement proactive monitoring and alerting systems to detect and resolve service failures. Analyse operational statistics and trends, reporting insights to customers and internal teams. Collaborate with delivery leads to ensure smooth onboarding of new services. Ensure compliance with security, privacy, and audit requirements. Minimum 3 years' experience with cloud platforms (GCP/Azure), data movement, transformation architecture, and large-scale international programmes. Skilled in IT operations management and familiar with tools such as JIRA, Remedy, Jenkins. Proven ability to allocate work efficiently, track deliverables, and maintain quality. Experienced in customer-facing operations, stakeholder engagement, and escalation handling. Strong understanding of service management processes and support model optimisation. Comfortable working with geographically distributed teams. ITIL certified with solution design expertise. Excellent communication, moderation, and presentation skills. Agile mindset with high self-motivation and empathy. Experience coordinating international teams and working within SAFe frameworks. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.