Business Analyst | Subscriptions Team

At Garmin we create products that are designed indoors for outdoor activities. We do this to enable our customers to make the most of their time spent pursuing their passions.

We are a global company with offices in the US, Europe and Asia. In these centers, we carry out the various stages of product development, from initial concept to mass production of ready-to-sell units. We embrace a vertically integrated business model with strategic design, manufacturing, distribution, sales and support centers around the world to maximize our value to customers.

With the inReach device, the central piece of our Outdoor department, which connects to the Iridium satellite network, our customers can stay connected regardless of being in the middle of the ocean or over 5.000 meters climbing the Himalayas. The in Reach SOS button saves 7 people each single day.

The Subscriptions Team is responsible for building and enhancing web applications, APIs and services which are used across multiple Garmin segments. With the help of these applications, customers can easily create, manage, and process subscriptions and payments. We are looking for a talented Business Analyst to work together with our experienced project teams.

From this role you will:

• Gather, document and communicate user requirements for medium to large size projects of average to significant complexity.
• Work closely with the project team, including product owner to ensure requirements are understood and deliverables are aligned with project objectives.
• Lead stakeholder management discussion to ensure alignment, get buy-in or consensus. 
• Drive collaboration with other teams and departments.

We believe that collaboration leads to the best ideas, and we rely heavily on team interaction. As a hybrid role based in Cluj-Napoca, this position will require at least 3 days in the office each week.

• Demonstrated experience managing user, functional and technical  requirements for medium to large size projects of average to significant complexity for products across their strategic channel.
• Able to identify and contribute to the resolution of both basic and ancillary discrepancies and conflicts in application(s) requirements.
• Able to work closely with project team, including multiple stakeholders to ensure requirements are understood and deliverables are aligned with long-term business objectives as well as project objectives.
• Demonstrate proficient use and knowledge of engineering and project management tools
• Must demonstrate advanced understanding of business analysis principles/methodologies and possesses the ability to adapt practices to meet business climate and needs
• Demonstrate strong and effective verbal, written, and interpersonal communication skills in a large team or departmental setting
• Demonstrate general knowledge and/or awareness of the following concepts: SQL Databases, client-server requests, HTTP Methods, APIs
• Experience in successful implementation of technology solutions
• Consistent demonstration of quality and effectiveness in work documentation and organization
• Demonstrate a professional approach to situations in which conflict is present
• Bachelor in Computer Science, or another relevant field or an equivalent combination of education and relevant experience
• Minimum 3 years of relevant work experience
• Agile/Scrum methodology experience
• Experience with web based projects

Benefits to enhance your experience:

• 24 days off each year plus extra vacation days based on years at Garmin and compensation for legal holidays.
• Health package subscription and yearly budget for glasses.
• Monthly budget for sports and wellbeing activities.
• Local and global career development programs (training, mentorship, technical and leadership development, and more).
• Access to e-learning platforms and support for technical conferences attendance.
• Loyalty bonus within the company, plus other special bonuses (for holidays and personal life events).
• Meal tickets.

Yours exclusively when part of our team:

• Significant discount for Garmin products.
• Employee stock purchase plan.
• Contribution to the retirement plan (Pillar 3).
• Garmin products available for testing and borrowing.
• A comprehensive event series championing wellbeing, sports, and community tailored to foster holistic health (featuring sports events, classes, hackathons, parties, and more).
• Other benefits which we invite you to discover along the recruitment process.

Garmin Cluj is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, national origin, sex, age or disability.