Business Information Back Office Analyst

With over 75 years of experience and the most extensive international network, Coface is a leader in trade credit insurance & risk management, and a recognized provider of Factoring, Debt Collection, Single Risk insurance, Bonding, and Information Services. Coface’s experts work to the beat of the global economy, helping ~100,000 clients in 100 countries build successful, growing, and dynamic businesses. With Coface’s insight and advice, these companies can make informed decisions. The Group' solutions strengthen their ability to sell by providing them with reliable information on their commercial partners and protecting them against non-payment risks, both domestically and for export. In 2023, Coface employed ~4,970 people and registered a turnover of €1.868 billion.

Coface Bucharest Shared Services Center - a constantly growing team of enthusiastic experts covers daily various processes and roles for Coface entities for all European regions. We do service multiple business lines from commercial to finance and technical with our more than 100 people speaking French, English, German, Italian, Spanish and Romanian. We are all proudly running external and internal client operations at the highest standards of quality and efficiency!

The activities of the Business Information Back Office team member are various and includes:

Full coverage of client contract back office journey for information service contracts (no client contact).

Maintenance of contract/client master data and processing incl. analysis/uploading of data tables

User account creation in the different tools and online services depending on the product

Partially Invoicing related topics depending on the level of integration

Ad hoc activities (specific to the SSC structure launch):

Participates in the creation / update of Business Information Back Office Standard Operating Procedures used by the SSC operational teams.

Skills:

• Sense of initiative and excellent time- and self-management
• Flexible way of working and willingness to operate within a team
• Stress-resistance and professional relationship with clients
• Service- and solution oriented
• Transparent working method
• Good oral and written expression and comprehension in all required languages
• Fast Knowledge Transfer and Steep Learning curve
• Knowledge of commercial back office processes is a plus
• General knowledge in book-keeping is a plus

Languages:

• Fluent in English (CEFR – Level C1)
• Professional in German (CEFR – Level C1)

IT:

• Computer and internet affinity and good technical understanding
• Ease regarding the work with varying software, applications and systems different from product to product
• Professional  Microsoft Office skills, esp. MS Excel and MS Word

Education:

• Bachelor’s Degree in Business, Accounting or other relevant field

Experience:

• Graduated or first practical experiences on the job in a comparable role

Experience in credit insurance, information/collection/banking business is a plus